Responsive image

Service Department

Our Service Department is dedicated to providing you with the best and latest information on Braden, CARCO and Gearmatic products. You can depend on our service team for current technical knowledge and training to keep you and your staff up-to-date on innovations and changes to existing PACCAR Winch products. We also host service training programs, "Service School", and provide digital downloads of current and archived service materials, available below at your convenience.


What people are saying

  • PACCAR Winch offers great support and trust to TOS as a certified service facility.

    TOS believes that PACCAR is at the top of the game with winch solutions. The Braden winch is top quality and offers reliable solutions to our end users.

    - Jason Foret, Thunder Oil Services
    Using PACCAR Winch products for 15 years

  • PACCAR Winch provides a great product...

    …they go above and beyond to help their customers. PACCAR Winch has impacted our business by providing quality products that stand up to rigorous use. Using PACCAR Winch products has earned us a reputation that helps our business grow. PACCAR provides a great product and impressive customer service that goes above and beyond.

    - Michael Duerr, Aftermarket Parts
    Using PACCAR Winch products for 30 years

  • When reliability is key, we recommend only Braden Winches.

    Commercial Truck Equipment Co. has sold, serviced and installed thousands of Braden Winches over the last 15 years. From light weight utility vehicles to heavy duty recovery equipment, we stand behind PACCAR Winch quality and engineering.                                                                                                                                          

    - Morgan MacKay, Commercial Truck Equipment Co.
    Using PACCAR Winch products for 15 years.

  • The products are excellent quality with superior workmanship...

    ...that perform above and beyond their performance specs in all areas. Product support after the fact, even for obsolete units, is superior. High quality, excellent workmanship, excellent support before, during and after sale of both product and service.

    - Rick Chaffin, Hydradyne, Llc.
    Using PACCAR Winch products for over 18 years

  • Braden hoists are high quality and robust…the optimum solution. 

    PACCAR Braden hoists have allowed us to provide our customers with a high quality product, providing safe operation for their tower hoisting needs. We utilize the API Spec. 2C compliance option with our units to assure personnel can be safely raised and lowered. Our Braden units have also helped us gain new business over competitors.

    - John Spindor, Hydradyne, Llc.
    Using PACCAR Winch products for over 25 years